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FAQ

Business and Investor Questions

Clear answers about getting started, financing, investing, pricing, security and support.

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What is Invoice Financing?

Invoice financing helps an eligible Business access working capital against an issued and unpaid invoice, subject to verification, review, pricing, and funding conditions.

How does InvoiceXFinance work?

Businesses submit eligible invoices for review. Eligible opportunities may then be presented to Investors, followed by funding, Buyer payment, and settlement.

Who can use InvoiceXFinance?

Eligible Businesses and Investors can register. Access to financing, Marketplace, or transaction workflows depends on the applicable verification, agreements, and activation requirements.

How quickly can I get funds?

Timing depends on verification, eligibility, pricing acceptance, funding progress, bank checks, and final authorisation. A submission does not guarantee Funding Release.

What documents are required?

Requirements vary by account type and stage. Upload identity, Business, invoice, and supporting evidence only through the authenticated upload route shown in your account.

Are there any hidden fees?

IXF presents the applicable pricing before acceptance. The public Business platform fee is 1% of invoice value and the Investor platform fee is 0%.

What is the Business platform fee?

The public Business platform fee is 1% of invoice value. You can review the final pricing and applicable terms before accepting.

What is the Investor platform fee?

The public Investor platform fee is 0%. Each opportunity presents its own return information, duration, risk grade and funding progress.

What does Return — Total for Tenure mean?

It is the indicative total return shown for the full opportunity tenure. Actual timing and outcome depend on the terms, Buyer Payment and settlement.

Why are KYC and KYB required?

KYC and KYB checks help verify identity and Business information before an account can be activated.

How should I submit private evidence?

Use only the authenticated private upload route shown in your account. Never use public search or enquiry fields for passwords, OTPs, banking credentials, invoices, or identity records.

How can I contact support?

Use the public Support page for general guidance. Signed-in users should use secure account support for account-specific matters.

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Major Buyer Ecosystem

  • Reliance Retail Limited
  • Hindustan Unilever Limited
  • ITC Limited
  • Nestlé India Limited
  • Britannia Industries Limited
  • Tata Consumer Products Limited
  • Flipkart Internet Private Limited
  • Amazon Seller Services Private Limited
  • Delhivery Limited
  • Asian Paints Limited

IXF Platform Snapshot

₹1000Cr+Invoices Financed
5000+Businesses
25000+Investors
99.9%Platform Uptime

Still have questions?

Visit the Help Centre for guidance or contact the IXF team when you need personal assistance.

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