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Legal & Transparency

Legal & Policies Index

Find IXF policies, disclosures and statements in one place. Open any page to read the complete document, or contact us if you need help understanding it.

12 of 12 policies shown

01

Terms of Use

Public terms for access to and use of the IXF website, platform and services.

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02

Privacy Policy

How IXF collects, uses, shares, retains and protects personal information.

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03

Risk Disclosure

Material risks and limitations associated with invoice financing.

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04

Fees and Pricing Disclosure

Platform fees, pricing and related charges.

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05

Acceptable Use Policy

Permitted uses and activities that are not allowed on IXF.

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06

Account Closure and Deletion Policy

How to request account closure and what happens to related records.

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07

Platform Disclaimer

Important limitations concerning public information, availability and services.

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08

Grievance Redressal

The public route and process for raising an eligible concern.

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09

Responsible Disclosure Statement

Public guidance for reporting a suspected security vulnerability through the disclosure route.

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10

Accessibility Statement

Public information about website accessibility and available support routes.

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11

Cookie Policy

How IXF uses cookies and similar website technologies.

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12

Privacy and Protected Platform Boundaries

How public information is separated from protected account information.

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Using this directory
  • Complete policy pagesEach card opens the full policy or statement.
  • Search and filtersFind pages by title, summary or subject.
  • Version informationEffective dates and versions appear on a policy page when available.
  • Questions and concernsUse Contact or Grievance Redressal for help.

Read the complete policy before relying on it. These short summaries help you find the right page. Effective dates and version information appear on individual policies when available.

Find a policy

Use search or the subject filters above, then open the relevant page to read it in full.

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Refunds and payment corrections

Read how IXF reviews eligible refund, reversal and payment-correction requests.

Read Refund Policy