Privacy and Protected Platform Boundaries

IXF separates public information from authenticated, role-restricted and operational records.

Public pages provide approved information and must not be used to submit identity documents, invoices or banking credentials.

Authenticated routes apply role, verification and permission controls to account and workflow information.

Upload requested sensitive documents only through the authenticated route presented for the applicable workflow.

Provide only information relevant to the stated purpose and requested stage.

Information is made available only to authorised recipients with a valid workflow purpose.

Public support can guide you to the right route but should not receive passwords, OTPs or unnecessary private records.

Use the Contact, Grievance or Responsible Disclosure route appropriate to the concern.