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Trust Centre

Confidence built through clarity and protection

Understand how IXF verifies participants, protects private information, explains risk and supports customers throughout the financing journey.

Shield representing trust and customer protection at InvoiceXFinance
  • Verified Participants
  • Customer Privacy
  • Clear Decisions
  • Careful Opportunity Review

Trust, security and transparency

Explore the standards and protections that support responsible participation on IXF.

IXF Platform Snapshot

By the Numbers

IXF Platform Snapshot

Invoices Financed
₹1000Cr+
Businesses
5000+
Investors
25000+
Platform Uptime
99.9%

Major Buyer Ecosystem

  • Reliance Retail Limited
  • Hindustan Unilever Limited
  • ITC Limited
  • Nestlé India Limited
  • Britannia Industries Limited
  • Tata Consumer Products Limited
  • Flipkart Internet Private Limited
  • Amazon Seller Services Private Limited
  • Delhivery Limited
  • Asian Paints Limited

How IXF supports transaction confidence

Risk Review

Each opportunity is assessed before it can be shown to investors.

Buyer & Invoice Checks

Relevant buyer, invoice and pricing information is reviewed.

Private Documents

Sensitive evidence stays behind secure sign-in.

Clear Status Updates

Customers can see what is complete and what happens next.

Decision History

Important reviews and approvals are recorded.

Privacy & transparency

Private by Design

Sensitive account information is available only after secure sign-in.

Clear Disclosures

Read relevant information before you take action.

Pricing Before Acceptance

Applicable pricing is shown before you agree.

Your Consent

IXF records consent where it is required.

Customer protection & support

Customer Support

Guidance and secure help for account matters.

Grievance Redressal

A clear process for raising and escalating a complaint.

Business & Investor Help

Support matched to the customer journey.

Investor Information

Opportunity details and key risks to support informed review.

Trust Centre FAQ

Plain-language answers with links to formal support and disclosure routes.

What does the Trust Centre cover?

It explains how IXF approaches verification, privacy, security, transparency, customer protection and support. Formal terms and policies remain available in the Legal Centre.

How does IXF protect access to private information?

IXF requires secure sign-in and checks account permissions before showing private customer or transaction information.

Where are regulatory or certification statements shown?

A certification or standard is displayed only when current supporting information is available for public use.

How does IXF manage risk?

Risk management combines verification, review, monitoring and escalation. No process removes every commercial, payment, cyber or investment risk.

How can I raise a grievance or trust concern?

Use Grievance Redressal for a service complaint, Responsible Disclosure for a suspected security issue, or Contact for general help.

Learn more about IXF

Policies, security guidance and support in one place.

Explore Trust Resources