Terms of Use

IXF provides an invoice-financing platform that connects businesses with eligible capital providers. These Terms govern your use of our platform, website and services. By accessing or using our Services, you agree to be bound by these Terms.

You agree to use the Services only for lawful purposes and in accordance with these Terms. Account eligibility, verification and access remain subject to the requirements presented for your role. We reserve the right to update these Terms from time to time.

Provide accurate information, keep your contact details current and protect your credentials. You may use only an account you are permitted to control. Access to particular services can depend on identity or Business verification, agreements and activation.

Financing requests, Marketplace opportunities and investment activity are subject to eligibility, review, applicable pricing, available funding and the specific terms presented before acceptance. Creating an account or submitting information does not guarantee approval, funding, repayment or return.

Applicable fees and transaction terms are presented before acceptance. Payment and settlement depend on the relevant transaction records, counterparties, providers and applicable terms.

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, share and protect your personal information.

Invoice financing involves risks, including non-payment by buyers. You are responsible for conducting your own due diligence before using our Services. Capital is at risk.

You agree not to use the Services for any unlawful, fraudulent or unauthorised purpose. Prohibited activities include, but are not limited to, data scraping, system interference or misuse of information.

You are responsible for ensuring that submitted information is accurate, lawful and relevant, and that you have authority to provide it. IXF may request clarification or reject incomplete, inconsistent or inappropriate material.

IXF may change, restrict or suspend a feature where reasonably needed for security, maintenance, legal requirements or service improvement. Availability can also depend on third-party providers.

To the extent permitted by applicable law, use of IXF remains subject to the risk disclosures, service limitations and responsibility allocations in these Terms and any transaction-specific agreement. Nothing in these Terms excludes rights or liability that cannot lawfully be excluded.

See the published Security and Privacy pages for the information currently available about security and data handling.

If you have a complaint or grievance, use the published Grievance Redressal Process or Contact page.

For questions or support, contact us using the details provided on the Contact page. Independent decisions remain the responsibility of each user.